Frequently Asked Questions

Is your jewellery suitable for sensitive skin?

We prioritise comfort as much as style. Most of our pieces are crafted from high-quality hypoallergenic alloys. However, if you have severe nickel allergies, we recommend contacting us for specific advice on individual items.

How do I care for my jewellery?

To keep your Munvisas treasures shining, avoid direct contact with perfumes, hairspray, and water. We recommend storing your pieces in the pouch provided when not in use to protect the stones and finish.

Do you offer refunds?

We want you to love your purchase. We accept returns on most items within 14 days of delivery. Please Note: For strict hygiene reasons, we cannot accept returns on earrings or body jewellery unless the item is faulty.

Where are you based?

We are a UK-based family business. All our stock is held here in the West Midlands, ensuring fast dispatch and reliable customer support.